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Marketplace PRO: complex jobs with offers

Some jobs cannot be settled with a single fixed price — renovations, larger installations, bespoke work. For those there is Marketplace PRO mode: the customer posts an intent and tradespeople send in their own offers on it. Here is how it works and how payment is handled.

Which jobs PRO is for

Marketplace PRO is for larger and more complex jobs where a fixed price upfront makes no sense. Instead, the customer describes what they need and tradespeople respond with specific offers — with their own price and terms. The customer then chooses from the offers.

How a job proceeds

From posting to picking a tradesperson, PRO has three steps.

  1. The customer posts the job

    They describe what they need done and publish it to tradespeople.

  2. Tradespeople send offers

    Tradespeople interested in the job send their own offer on it with a price and terms. The customer sees them together.

  3. The customer picks an offer

    The customer chooses the tradesperson whose offer suits them and accepts it. That confirms the arrangement.

How payment works on PRO

In the first version of FixIt, PRO jobs are paid off-platform. FixIt brokers the contact and the offer, but does not process the payment — the price, deposit and method of payment are arranged directly between the customer and the tradesperson.

You arrange payment directly

On Marketplace PRO, payment does not go through FixIt. The customer and the tradesperson agree the payment terms themselves — so clarify the price and the method and timing of payment in advance.

How FixIt works in a nutshellHow payment works in the other modes

FAQ

How does PRO differ from the other modes?
It has no fixed price upfront. The customer posts a job and tradespeople send in their own offers, from which they choose. It suits complex or large jobs.
Is payment on PRO done through FixIt?
Not in the first version. The customer and the tradesperson arrange payment directly between themselves — FixIt does not process payment in this mode.
How does the customer pick a tradesperson?
From the offers received. Each offer is submitted by a tradesperson with their own price and terms; the customer chooses the one that suits them and accepts it.